As Dikmen Düğme ve Aksesuar ("Dikmen Metal", "Company"), acting as the data controller under the Turkish Data Protection Law No. 6698 ("KVKK"), we attach great importance to the security of your personal data. This privacy notice has been prepared to explain the purposes for which personal data collected through our website is processed, to whom it may be transferred, and the rights you hold under the KVKK.
1. Data Controller
Your personal data is processed by Dikmen Düğme ve Aksesuar in its capacity as data controller, within the scope described below.
Trade Name: Dikmen Düğme ve Aksesuar (Dikmen Metal)
Address: Block 3A, No. 13-15-17-19, İkitelli O.S.B. Metal İş Sanayi Sitesi, Başakşehir, Istanbul, Turkey
E-mail: info@dikmenmetal.com
Phone: +90 212 798 33 54
2. Personal Data Processed
The following categories of personal data are processed through our website:
- Contact form data: full name, e-mail address, phone number (optional), and the content of your message.
- Technical data: IP address, browser and device information, and your cookie preferences.
No special categories of personal data (health, religion, biometric data, etc.) are collected through our website; please refrain from sharing such data via the contact form.
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Evaluating and responding to requests, inquiries, and quotation requests submitted through the contact form,
- Communicating with you and managing the commercial relationship,
- Ensuring the security of the website and preventing misuse,
- Improving the quality of our services and content,
- Fulfilling obligations arising from applicable legislation.
4. Legal Basis for Processing
Your personal data is processed on the legal grounds set out in Article 5 of the KVKK:
- Processing being mandatory for the establishment, exercise, or protection of a right,
- Processing being mandatory for the legitimate interests of the data controller, provided that such processing does not harm the fundamental rights and freedoms of the data subject,
- Processing being directly related to the formation or performance of a contract, depending on the nature of your request.
With respect to non-essential cookies, your personal data is processed on the basis of your explicit consent.
5. Transfer of Personal Data
Your personal data may be shared with the following categories of recipients for the purposes set out above, in accordance with Articles 8 and 9 of the KVKK:
- Website hosting and infrastructure service providers (whose servers may be located abroad),
- E-mail infrastructure providers that facilitate the delivery of contact form messages (whose servers may be located abroad),
- Competent public authorities and institutions upon request, as required by our legal obligations.
Transfers abroad are carried out in compliance with the conditions set forth in Article 9 of the KVKK.
6. Method of Collection of Personal Data
Your personal data is collected through the contact form and cookies on our website, by fully automated or partially automated means, and in electronic form.
7. Cookies
Our website uses cookies to improve your experience.
- Essential cookies: Required for the basic functionality and security of the site.
- Preference cookies: Remember your settings such as language and consent preferences.
You may manage or delete cookies at any time through your browser settings; however, disabling certain cookies may affect the functionality of the site.
8. Your Rights as a Data Subject
Pursuant to Article 11 of the KVKK, you have the following rights by applying to the data controller:
- To learn whether your personal data has been processed,
- To request information regarding the processing if your data has been processed,
- To learn the purpose of processing and whether your data is used in accordance with that purpose,
- To know the third parties to whom your data has been transferred, whether domestically or abroad,
- To request the correction of incomplete or inaccurately processed data,
- To request the deletion or destruction of your data within the framework of the conditions provided for in the KVKK,
- To request that correction, deletion, and destruction operations be notified to the third parties to whom your data has been transferred,
- To object to a result arising against you from the analysis of processed data exclusively by automated systems,
- To claim compensation for damages in the event that you suffer loss due to the unlawful processing of your data.
9. Application and Contact
To exercise your rights under the KVKK, you may submit your requests together with information verifying your identity by e-mail to info@dikmenmetal.com or in writing to our postal address stated above. Your applications will be concluded within thirty days at the latest, pursuant to Article 13 of the KVKK.
This privacy notice may be updated when deemed necessary. The current version is always published on this page.